The Psychology of Negotiation: How to Find Elegant Trades
Published: April 2026
Description
The Psychology of Negotiations: How to Make Elegant Trades by Dr. Daylian Cain of the Yale School of Management is a practical, story-driven course that teaches you how to create and claim significantly more value in almost any negotiation.
You will learn how to expand the pie before you divide it, spot “Yale Trees,” and understand what the person across the table really wants, even when they’re trying not to tell you. Whether you’re in sales trying to convey a value proposition or navigating through the dozens of informal negotiations you encounter during the week, this course will fundamentally change how you approach these conversations.
Across four modules, you will master proven frameworks: the 4 Things to Figure Out, the 3 types of issues in any deal, splitting the pie, menus of service levels, patterns of concessions, MESOs, contingent contracts, and post-settlement settlements.
These ideas are simple; applying them in a pressured negotiation is not.
To close that knowing-doing gap, this course lets you test your skills against interactive AI negotiation bots. These realistic exchanges will reveal where your approach may be falling short, so you can better identify which of the course’s lessons will benefit you the most.
No prior experience required. The course moves from foundational ideas to advanced and immediately usable tools. Prof. Cain teaches these concepts to everyone from teenagers to C-suite executives (and some people who are both).
Course Takeaways
- Analyze any negotiation quickly, spotting interests, priorities, and hidden opportunities that most people miss.
- Apply powerful tools (e.g., MESOs and menus of service) to create elegant trades in real time.
- Evaluate offers so you claim more of the pie without burning relationships.
- Discover your leverage against “bigger” opponents.
- Execute post-settlement settlements and contingent contracts to capture extra value even after the deal appears done.
Meet the Instructors
Dr. Cain's research focuses on "judgment and decision-making" and "behavioral business ethics." In other words, he studies the reasons why smart people do dumb things. Cain is a leading expert on conflicts of interest, especially the "perverse effects of disclosing conflicts of interest," and how to turn altruism on and off. Notably, Cain’s research has been discussed in the Wall Street Journal, Time Magazine, Forbes, The New Yorker, the Washington Post, BusinessWeek, USA Today, the New York Times, and other top media outlets such as NPR. Cain has won national teaching awards and has also appeared as a commentator on National Geographic’s popular TV show, Brain Games.
Biography (opens in new window)