Digital Transformation Strategy
Published: January 2024
Description
The pace of change across all industries is continuing to accelerate. In response, organizations need to swiftly adapt their core operating models, and leaders need to learn to effectively manage the moving landscape. Digital transformation is no longer a choice — it's a necessity for any business that wants to stay competitive amidst global market shifts and technological advancements.
This program will equip you with a strategic roadmap to successfully integrate digital technologies across all of your business functions. You’ll also develop a holistic approach to transformation that considers your organization’s customer relationships, value propositions, internal processes, as well as the needs of your employees and other stakeholders. By exploring how digital tools can reshape operations and their profound impact on workforce dynamics, you’ll gain the means to adapt effectively. You’ll gain the tools and skills to prepare your organization for the digital age, while fostering resilience, agility, and sustainable growth.
Course Takeaways
- Discover the potential of digital technologies to generate organizational value and drive sustainable growth.
- Gain a holistic approach to digital transformation that explores its impact on all business functions — including the workforce — and how it can be leveraged to meet shifting customer needs and behaviors.
- Develop a digital transformation strategy with insights from real-world case studies, and build up the skills to measure your strategy against business objectives.
Meet the Instructors
Sang Kim is a Professor of Operations Management at the Yale School of Management. Professor Kim specializes in supply chain management and service operations, with a particular interest in management of business process failures. He develops analytical models based on operations research and game theory to study practice-driven problems. His recent research interests include managing low-probability/high-impact disruptions in supply chains, sustainable operations, and social responsibility in supply chain management. Using the risk management framework, he has studied problems in application areas such as aftermarkets in the aerospace and defense industry, environmental regulation, and social enterprises in developing economies. Kim’s research has been published in top management journals including Management Science, Operations Research, and Marketing Science. Currently he serves as an associate editor at Management Science and Manufacturing & Service Operations Management. Professor Kim received his Ph.D. degree in Operations and Information Management from the Wharton School, University of Pennsylvania, MS in Scientific Computing & Computational Mathematics from the Stanford University, and BA in Physics from the University of Pennsylvania.
Biography
